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How to issue refunds?

How to issue refunds?

If there are return goods, please contact our Service Center. We will issue refunds for you after they are verified by customer service personnel, and the following are refund way and time:

Payment method: online payment

Refund method: return to customers’ payment card

Refund period: generally, 5-7 working days; it may be longer when there are special conditions.

Warm tips: if merchandises’ payment can not be returned timely because of the third party payment platform or bank, our customer service personnel will contact with you to solve it.


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