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About arrival time

About arrival time

After you place orders, our overseas distributors will delivery merchandises to you directly. It depends on conditions of merchants of different countries. Generally, you can receive merchandises within 2 to 3 weeks, which shall be postponed in Holidays and Festivals. Our store will check over and deliver merchandises after merchandises arrive in China Customs, so please don’t worry about prior payment. Freight companies may be delayed for unexpected and uncontrollable factors. Once there are some abnormal conditions, we will inform buyers in the first time, but we will not bear any delay responsibilities caused by uncontrollable factors. For this reason, please understand us more.

Manufacturing period of custom-made merchandises may influence arrival time. When you buy them, customer service personnel will tell you predicted arrival time. After you place an order, we will send you a shipping list number and related information. You can inquire your merchandise’s transportation status on websites of Freight Companies according to the shipping list number.
Freight companies cooperated with us are as follows:

1.DHL China
Service hotline: (86) 800-810-8000

2.UPS China
Service hotline: (86) 800-820-8388

Service hotline: (8610) 400-811-1111

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