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Answers of FAQ

Answers of FAQ

What are supply channels for merchandises of Beijing Xulongyi Gongmei Corp. Ltd.?

All merchandises of Beijing Xulongyi Gongmei Corp. Ltd. are come from distributors of such countries as America, France, Italy, and Thailand. We devote to working closely with world interior decoration designers and merchandise development designers. We hope to bring leading designs in global interior decoration field to domestic consumers.

How long shall I pay for orders after generation?

When you choose bank transfer or on-line payment, the system will cancel orders automatically if it doesn’t receive your payment within the following scheduled time.

On-line payment: wait for one day

If orders are not received for a long term, the following problems may emerge:

Please guarantee accuracy of delivery address, postal code, telephone number, and E-mail address, so that merchandises can be delivered timely and accurately;

Payment pattern and delivery method are wrong. For example, the delivery address on your orders is not within the delivery range. Don’t choose the delivery method of home delivery service, or else, it may delay your delivery time;

As for orders of home delivery service, if you don’t reply us within seven days after we contact you during delivery, such orders will be defaulted as abandoned. If you can receive merchandises within a fixed time, please mark out in detail in “order remarks” column;

Notes: orders paid overtime will be cancelled automatically and informed you through short messages. If merchandise price doesn’t change and there are inventories at the time of payment, we will transfer orders as valid orders after receiving payments and send merchandises for you as soon as possible.

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